Debranding
On occasions when you purchase a phone it may have your network providers images and settings hard coded into the mobile, to remove these the phone needs to be formatted and flashed.
This will place the original firmware onto the phone from the manufacturers, allowing you to change network settings, or simply just removing those images of your previous network.
Unfortunately, this does clear everything stored on the phone, so it is very important you back up any information stored on the phone to the memory card or SIM card, if you have not got a memory card to fit your phone, most likely we have one in stock for you.
*This is not an unlock, depending if your phone was previously unlocked it can be relocked, please ask us on your phone if your unsure.
